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1.
Business Etiquette
- Art of greeting
- Art of introductions
- Art of sitting, standing, walking (Role play)
- Art of addressing protocol in a business hierarchy
- Art of conversations,- topics to avoid, small talk
- Art of being firm, polite, yet business like
- Interacting with a difficult client (Role Play)
- How to leave a lasting impression
- Telephone Etiquette
- The correct Fax, E-mail and letter writing etiquette
- Business Etiquette
- Cellphone Etiquette
- German / French (Working Knowledge)-Optional
- Communication Skills
- Addressing titles
- Art of Public Speaking
- Peer Pressure, and where to draw the line
- Board Room etiquette
- Interview etiquette
- Business Body Language
- Anger Management
- Time Management
2.
Social Etiquette
- Art of entertaining : a) In Hotel b) At Home
- Art of Gifting
- Art of Thank you notes
- Art of greeting, walking, sitting and conversing
- Interacting and conversing socially
- Party / cocktail etiquette
- International etiquette
- Art of Conversation in a social gathering, with Asians,
Europeans, Americans, Africans
- International etiquette
- Working knowledge of German, French languages
- When a Director or a CEO visits overseas-Etiquette related to
country specific.
- Dealing with a VIP
- Understanding Ethos of Society
3.
Image Enhancing
- Personality development
- Confidence building
- Voice Modulation-Acent training-Pronunciation
- Fitness-how to carry yourself business wise-Socially
- Protocol in a social scenario
- Body language
- Dress code- the Art of dressing
- Color combination to suit one's personality
- Hygiene and sanitation
- Hair care/Skin care
- Make up for ladies
4.
Dining Etiquette
- Table manners
- Formal Dinner
- Restaurant menu reading-Chinese, Thai, Japanese, French, Italian,
Lebanese
- Insight into various Food habits, Cultural beliefs, Traditions
are Religious beliefs.
- Art of menu planning for your clients in a hotel or at home
- Dining Etiquette
- Dealing with lady executives of different nationalities.
- Restaurant manners- what fork goes with what knife?
- How to eat with a chop stick?
- Beverages
- Aperitif, Digestif, Spirits, Wines, Cocktails, Mocktails
- How much?
- In what glass?
- What temperature
- When?
- Formal Dining Dress code
- Body language at the Dinning table
5.Private sessions available for top
brass executives
6.
Workshops conducted for:-
Corporate
- Citibank
- Max New York Life Insurance Co Ltd
- Jindal South West
- Hewitt Associates
- IBS Software Services (P) Ltd
- Swarovski India Pvt. Ltd.
- DLF Group of Companies
- Birla Soft Noida
- Indian Airlines Executives
- Indian Oil
- Apollo Hospital
- World Bank
- Agrani Covergence Ltd.
- Oswal Group, India
- Hindustan Times
- Channel Cosmetics-European Division
- Bank Raiffaisen Kasse-Europe
- Green Acres mall-New York
- Empress Club, India
- Meidian Bank (USA-Australia)
- Training Division, Controller General of Defence Accounts (Govt.
of India)
- Franklin Templeton Asset Management ( India ) Ltd
Schools/ Institutes
- IILM, New Delhi
- IILM, Gurgaon,
- IILM, Greater Noida
- Delhi Public Schools all over the world
- Apeejay Schools
- British Montessary School
- Ansals School of Technology, India
- Hilton School of Management-U.S.A.
- G. D. Goenka School, Delhi
- Mayr World School Jalandhar
- Mount Carmel School
- Mayo College
The Kind of Staff Trained Worldwide
- CEO's - Managing Directors- Vice Presidents
- Government officials and dignitaries
- Heads of Departments
- Sales and Marketing Executives
- P R Executives
- Customer Care Executives
- Hospitality Desk Executives
- Secretaries
- Multiplex Shopping Mall Executives
- Front Desk
- Food & Beverage Personnels
- Cineplex Staff
- Airline Staff
- Call Centres (Voice Modulation/ Acent training)
- Security Personnel
- House Keeping Personal
- Models
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